EllchatHuman review and fair moderation
How context, evidence and appeals should shape decisions.
Effective and last updated: 23 August 2026Context matters
Keyword automation can miss jokes, coercion, coded threats and legitimate discussion. Ellchat routes reports to people so decisions can consider the conversation, severity, history and immediate risk.
Proportionate outcomes
Not every breach needs the same response. Reviewers may use education, warnings, content removal, timeouts, server removal or account restrictions depending on what happened.
Appeals are part of safety
A clear appeal route helps correct mistakes and improve future decisions. It does not mean every decision changes, but it means relevant new context can be considered.